Privacy Policy

1. Your Privacy

Mistress Lucy Locker (“mistresslucylocker”) is committed to protecting the privacy of our site visitors and customers. We will sometimes share your personal data with trusted third parties such as administrative and digital marketing companies who support our website and other business systems. Also where it is part of providing a direct service to you – i.e. arranging for an online order to be processed and sent to you by our warehouse team and delivery couriers. Any third parties may only use your data for their enlisted duties with us. We work to ensure that your privacy is always respected and protected.

2. Your Consent

When you register on this Website, or make a purchase we will ask you to input and will collect personal details from you such as your name, e-mail address, billing address, telephone number. We may also collect, and our third party providers may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, any advertisements you may have clicked on, and any search terms that you entered on our Website. We confirm that any personal details which you provide to us (or which are available on public registers) and any user information, from which we can identify you, is held in accordance with the registration we have with the Information Commissioner’s Office. We use your information only for the following purposes:

a. Maintaining your registration.

b. For statistical purposes to improve this Website and its services to you.

c. To serve website content to you.

d. To administer this Website.

e. To notify you of products or special offers that may be of interest to you.

f. To send you information by post or email.

It is in our legitimate interests to use your information in the manner described above to provide you with our services. We consider this data processing to be proportionate and not prejudicial or detrimental to you.

Should you no longer wish to receive emails from us you can unsubscribe via an unsubscribe link at the foot of any mistresslucylocker email. Alternatively, please email mistress@mistresslucylocker to request your removal from our database.

We will not sell your name, address, e-mail address, credit card information or personal information to any third party, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the mistresslucylocker website.

We will only keep your personal data on record for as long as is necessary for the purpose for which it was collected and stored.

3. Cookies

A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognise your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you.

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.

4. Contacting us

mistresslucylocker is the data controller for the purpose of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

You have the right to access the information which mistresslucylocker holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.

If you have concerns about how we manage your personal data, you can make a complaint to the UK Data Protection Authority, the Information Commissioner’s Office. You can find their contact details here: https://ico.org.uk/global/contact-us/.

5. Contact

Email: mistress@mistresslucylocker.co.uk